A form of education that examines an anti-oppressive framework. This means that we recognize the oppression that is built into our systems and institutions and challenge inequalities and injustices that allow one group to dominate over another. Anti-oppression training introduces concepts of power and privilege, while teaching the difference between equity and equality. An anti-oppressive framework allows us to understand our place within these systems, question our practices, and create new approaches that counter oppression and move us closer to reconciliation and decolonization.

Hear Better in Conversations
Assistive Listening Devices (ALDs) are personal technologies that can help you communicate in one-to-one conversations. They are hand-held amplifiers with microphones that bring the sound you wish to hear closer to your ears. These small devices capture the sound you want to hear and may filter some background noise. There are other personal devices, such as wireless FM devices and propriety devices that are sold by audiologists as ancillary equipment to various brands of hearing aids and cochlear implants.

A form of enhanced narration used to provide information surrounding key visual elements, such as scene changes, settings, costumes, physical movement, and more. It is often described as speaking pictorially. Used to "fill in the gaps" for those who cannot see the content.

A policy that outlines the rules in a space for bringing children who are too young to walk or sit by themselves to a performance

A form of written language for blind people, in which characters are represented by patterns of raised dots that are felt with the fingertips.

The practice of writing phrases without spaces or punctuation, indicating the separation of words with a single capitalized letter. Used as an access measure when writing hashtags, to allow screen readers to differentiate between words.

The care for children provided or subsidized by the organization while parents are at work, participating in, or watching a performance.

Time Synchronized text that reflects the audio track and can be read while watching visual content. Closed Captions are in the same language as the audio.

A written contract between the organization/employees/contractors that outlines the terms and conditions of employment.

The live, word for word translation of speech and sound into text, which allows a person who is d/Deaf or hard of hearing, people learning the language, as well as neurodivergent individuals to follow what is being said aloud. CART is a service where a specially trained stenographer listens to what is being said and types it, so it can be read on-screen (also known as real-time stenography).

A picture symbol board that can be used to facilitate communication. The pictures on the board will enable a person to make comments, requests, or give direction without the need for verbal communication. Communication boards are traditionally used by members of the autism community and by people who are non-verbal, although they have many other uses, such as for individuals who do not speak the language or for patrons with anxiety.

Community members with lived experience who are paid to offer knowledge and experience to the organization that hired them. Community consultants will use their knowledge and understanding of their community to guide decision making.