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A policy that outlines the rules in a space for bringing children who are too young to walk or sit by themselves to a performance

The practice of writing phrases without spaces or punctuation, indicating the separation of words with a single capitalized letter. Used as an access measure when writing hashtags, to allow screen readers to differentiate between words.

The care for children provided or subsidized by the organization while parents are at work, participating in, or watching a performance.

Time Synchronized text that reflects the audio track and can be read while watching visual content. Closed Captions are in the same language as the audio.

A written contract between the organization/employees/contractors that outlines the terms and conditions of employment.

The live, word for word translation of speech and sound into text, which allows a person who is d/Deaf or hard of hearing, people learning the language, as well as neurodivergent individuals to follow what is being said aloud. CART is a service where a specially trained stenographer listens to what is being said and types it, so it can be read on-screen (also known as real-time stenography).

A picture symbol board that can be used to facilitate communication. The pictures on the board will enable a person to make comments, requests, or give direction without the need for verbal communication. Communication boards are traditionally used by members of the autism community and by people who are non-verbal, although they have many other uses, such as for individuals who do not speak the language or for patrons with anxiety.

Community members with lived experience who are paid to offer knowledge and experience to the organization that hired them. Community consultants will use their knowledge and understanding of their community to guide decision making.

A free ticket offered to the companion of a ticket buyer who requires support to navigate the space and support their needs during the performance.

Verbal and written notices that warn of potentially sensitive content within the material. It is best for these to be identified with approximate time stamps of the sensitive content so those engaging with it can prepare themselves to adequately engage or disengage for their own well-being.

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A process used to identify or measure the happiness and satisfaction of employees and/or audience.