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A relationship between two people where the individual with more experience, knowledge, and connections is able to pass along what they have learned to the person with less experience.

The use of a microphone helps to stabilize a presenters volume and significantly improves the function of a hearing aid. This helps not only those in the hearing loss community, but also removes barriers for people who have trouble processing and understanding.

A kit containing Naloxone, which acts as an opioid antagonist, meaning it can be administered during an opioid overdose to temporarily reverse the effects so that treatment can be sought.

Open Captions are always in view for everyone and cannot be turned off.

A pricing strategy where consumers can pay what they are able to pay. A recommended price can be available but options should range from $0 to offer a fully accessible option.

Refers to the pronoun that a person prefers to be associated with. The sharing or display of pronouns as a way to show others that they will respect everyone’s pronouns; in other words, displaying their pronouns is a way to let others know (especially LGBTQ+ folks) that they will create a safe space for any LGBTQ+ folks around them. If you are unclear about a person’s pronouns, ask them and then make a conscious effort to learn and use them. If you want to learn more, check out this website, or try out the Pronoun Dressing Room online.

A section of seating reserved for those with specific access needs. Priority could be chosen based on sightlines, proximity to the ASL interpreters, or because it is easily accessed by mobility device users and by service animals.

A performance adapted to suit the needs of those who prefer a more relaxed performance style. This includes an invitation to move around freely and vocalise as needed. Sound cues are lowered, house lights are raised, and there are warnings provided for any sudden or startling actions. There is also a sensory or calm room and advanced introductions to actors and their characters.

The length of time a performance runs from start to finish. The runtime includes any breaks, but we suggest letting patrons know when the scheduled breaks will take place during the show.

A policy which prohibits the use of scented products within the building at any time, including cleaning products.

A kit made up of items that can be used to calm a person when they are in a state of sensory overload. This may also be known as ‘stim kits’ and ‘stim toys’ (abbreviation for stimulation).

Verbal and written notices that precedes potentially overstimulating sensory experiences within the material. It is best for these to be identified with approximate time stamps so the sensitive content is identified and those engaging with it can prepare themselves to adequately engage or disengage for their own well-being. Overstimulating sensory experiences can involve, scents, loud sounds, whispering voices, strobe lights, harsh lighting, fluorescent lighting, haze, fog, smoke, physical interaction and more.